These terms govern your use of the Pear Tree House Holiday Cottage website. By using the website you are indicating your acceptance of these terms. Pear Tree House Holiday Cottage may change the terms at any time by posting amended terms on the website. If you do not accept these terms and conditions please do not use this website.
This policy is effective from and last updated on: 01.07.2021
What we collect
The only information we ask you for is your ‘contact information’, specifically, though not limited to, your name, address, telephone number and your email address, and only then if you have chosen to book a holiday through the booking facility on this website. This is an ‘opt-in’ system.
How long do we keep your data for?
We keep your data, (in compliance with GDPR guidelines) for a ‘limited’ and ‘reasonable’ amount of time. Currently we store data for up to 13 months from the end of your holiday booking after which time it will be deleted. We keep this data for this period of time mainly because some guests like to re-book the same time each year, and it’s helpful to be able to populate their details without having to ask them to resupply their contact information each time. The only potential exception to this policy in the future would be if you specifically requested to be kept informed by us. Typically companies do this in the form of a newsletter or via offers and promotions. The mechanism for this would be via an ‘opt-in’ a form, and our data protection policy would be updated accordingly. The website does not presently offer this.
What we do with the information we gather
We require this information only to be able to manage your booking and to respond to you via email or telephone if necessary in connection with your booking and/or your holiday should that be necessary.
We do not use this information to
- improve our products and services;
- send promotional emails about new products, special offers or other information that you have not requested;
- contact you for market research purposes. We will not contact you by email, phone, fax or mail – we will only respond to an email that you have sent us.
Our website uses session cookies. Cookies are small text files that are placed on your computer or mobile device when you visit our website. Session cookies enable you to move from page to page within our website and any information you enter to be remembered. A session cookie is deleted when you close your browser or after a short time.
You can also decline cookies by changing the settings of your browser. If you do decide to disable cookies, you may not be able to access some areas of our website.
Cookies are used in the following ways on our website:
Links to other websites
Our website contains links to other websites of interest. Please note that once you have used the links to leave our site, we do not have any control over the website visited. Consequently, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We do not store your credit or debit card details. You have the option to pay by BACS or online bill payment method using a debit or credit card. There is no payment facility on the website and Pear Tree House does not have access to your credit or debit card details.
Data Protection officer
Ben Galloway is the nominated data-protection officer for this website. This website has been developed with GDPR compliance in mind. Ben can be contacted by email at: firstname.lastname@example.org
Pear Tree House Holiday Cottage owns intellectual property rights in this website. This includes, without limitation, copyright, database rights, rights in designs, rights in know-how, patents and rights in inventions, whether registered or unregistered. Unless otherwise stated, the copyright in the content published on this website is the property of Pear Tree House Holiday Cottage. You may copy materials from the website on the following conditions: You must only use the materials for your own personal use and must not distribute them to any third party; You must not use the material for commercial or business purposes; Material must be reproduced accurately and must retain any copyrights which are contained in the original material; and material must not be used in a derogatory manner or in any manner which may adversely affect Pear Tree House Holiday Cottage’s business or reputation.
The Pear Tree House Holiday Cottage logo and all other logos, designs or third party marks used on the website are trade marks and may not be used without prior written permission. You may not use any meta-tags or any other hidden text using Pear Tree House Holiday Cottage names or trade marks without prior written permission.
Your acceptance of these terms
By using this site, you signify your acceptance of these terms and our cookies policy.
Photography for this website was provided by Ben Galloway and videography by David Seidenwerg.
The photographs and video were specifically commissioned for this website. Copyright and all associated rights belong to the photographer or owner of the image. We respect these rights and ask you do the same. Without limitation, copying, re-publication, distribution or any other use of the images on this website is strictly forbidden without the express written permission of the copyright holder and Pear Tree House Holiday Cottage. Our image attribution policy, which is strictly enforced, is for your protection.
Additional stock photography, where used, is also rights protected, the copyright is retained by the author of the image.